Privacy Policy.

Last updated: February 6, 2023

Travel VC Pty Ltd (“us”, “we”, or “our”) operates the https://www.travelmassive.com website (hereinafter referred to as the “Service”, or “Website”). This page informs you of our policies regarding the collection, use and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

At all times we try to only collect the information we need for the particular function or activity we are carrying out and use it in accordance with this privacy policy.

Personal Data

“Personal Data” means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  • Email address
  • Your name
  • Social media links
  • Job title, and employer (for travel industry members)

We do NOT sell or license your Personal Data to any third party except in the following case(s):

  • We may aggregate publicly available Personal Data for the purposes of compiling lists or databases about the travel industry which may be licensed or sold.

Usage Data

“Usage Data” is data collected automatically either generated by the use of our Service or from our Service infrastructure itself.

While using our Service, we store the following Usage Data:

  • Your computer’s Internet Protocol address (e.g. IP address) when you create an account or log in.
  • A record of actions you perform via your account, such as upvoting posts, following other members, or posting a comment.

Location Data

We do not use and store information about your location except for:

  • Country of origin, derived from your IP address
  • Information you choose to post on our Website (e.g. your public profile)

Cookies

Cookies are small files stored on your device (computer or mobile device).

We use cookies for the following reasons:

  • To help us determine if you are logged into our Website
  • To record the referrer if you visit our Website via a referral link

Our service providers use cookies and those cookies may be stored on your computer when you visit our Website:

  • YouTube: display of videos (we use YouTube’s Privacy Enhanced embed code)
  • Cloudinary: image hosting for post images, and profile pictures

We do NOT use cookies for advertising or re-targeting on our website or third parties.

Use of Data

Travel VC Pty Ltd uses the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues
  • To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information.

Where we have your consent, we may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or the instructions provided in any email we send.

If you are from the European Economic Area (EEA), Travel VC Pt Ltd’s legal basis for collecting and using the personal information described in this Privacy Policy is our legitimate interests, namely the proper administration of our Website and business and communications with users.

Retention of Data

Travel VC Pty Ltd will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.

Deleting your Personal Data

You can delete your Personal Data stored on our Service by:

  • logging in to your account; and
  • accessing your account “Settings”; and
  • clicking the “Delete your account” link and confirm

If you unable to log in to your account, you may contact our support team with a request to delete your account. We may ask you to verify your account ownership.

Transfer of Data

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside the European Union and choose to provide information to us, please note that we transfer the data, including Personal Data, to Belgium (a member of the European Union) and process it there.

We have offices and facilities in Australia. The European Commission has made an “adequacy decision” with respect to the data protection laws of Australia. Transfers to Australia will be protected by appropriate safeguards, namely the use of standard data protection clauses adopted or approved by the European Commission.

Travel VC Pty Ltd will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

Legal Requirements

Travel VC Pty Ltd may disclose your Personal Data in the good faith belief that such action is necessary to:

  • To comply with a legal obligation
  • To protect and defend the rights or property of Travel VC Pty Ltd
  • To prevent or investigate possible wrongdoing in connection with the Service
  • To protect the personal safety of users of the Service or the public
  • To protect against legal liability

Security of Data

While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security. You acknowledge that Personal Data that you submit for publication through our Website or Services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such Personal Data by others.

Your Data Protection Rights under the General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights. Travel VC Pty Ltd aims to take reasonable steps to allow you to correct, amend, delete or limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

  • The right to access, update or delete the information we have on you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.
  • The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.
  • The right to object. You have the right to object to our processing of your Personal Data.
  • The right of restriction. You have the right to request that we restrict the processing of your personal information.
  • The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.
  • The right to withdraw consent. You also have the right to withdraw your consent at any time where Travel VC Pty Ltd relied on your consent to process your personal information.
  • Please note that we may ask you to verify your identity before responding to such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide the Service on our behalf, perform Service-related services or assist us in analyzing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children

You must be at least 16 years of age to use the Service. If we become aware that someone failing this requirement has provided us with personally identifying information, we will delete it immediately.

Changes to This Privacy Policy

Please revisit this page periodically to stay aware of any changes to this Privacy Policy, which we may update from time to time. If we modify the Privacy Policy, we will make it available through the Website, and indicate the date of the latest revision.

Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

Data Privacy Officer, Travel VC Pty Ltd
PO Box 64, Triabunna
Tasmania 7190, Australia

Email us at privacy@travelmassive.com