Senior travel industry leader with 20+ years’ experience driving operational excellence, commercial growth, and high-performance teams. I’ve led large global operations, scaled teams across major tour operators and start-ups, and delivered strategy, safety, customer experience, and crisis management functions at executive level — including as COO, Operations Director, and Head of Operations.

I’m passionate about developing people, improving performance, and shaping outstanding customer journeys. Committee member of the School Travel Forum and open to conversations around leadership, strategy, and business transformation.