Understand where digital technology can improve your customer’s experience.
✅ Following the five elements of the travel customer journey: dreaming, planning, booking, experiencing and sharing, this 100% online course covers:
• Recognise Travel Micro-moments
• The Power of Traveltech
• Your Traveltech Toolbox
🙋♀️ Who is the course for?
This course is for small, micro and medium sized businesses in the tourism, hospitality and leisure industries.
📖 Course details
The course is organized by Traveltech for Scotland. You can take this self-guided course and learn at your own pace. On every step of the course you can meet other learners, share your ideas and join in with active discussions.
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Comments
Hi everyone - we at Traveltech for Scotland (www.traveltech.scot) created this new online course to help tourism and hospitality businesses navigate the (sometimes) complex world of travel technology.
We hope that this will help small tourism and hospitality businesses make informed decisions about what tech to use and how to get the best out of it!
Please do share it or try it out - we'd love your feedback too!
[You don't need to be in Scotland to take the course - it's relevant for any destination!]
Hi Joshua, thanks for sharing the course with the Travel Massive community.
Technology and software dominates so much of travel marketing, distribution, and operations — it's a great idea to educate people about best practices and trends 👏
Does the course cover open-source software? I'm a big believer in OSS and I think SMEs can benefit from understanding this landscape (both the benefits and perils!).
Great question - short answer, a bit, but not perhaps enough!
I'd love to get Travel Massive's thoughts on the best open-source software available for travel!
We want to keep the content relevant and useful, so I'd love to more videos online around the use of the best open-source tools!
I'd love to get an open airtable going listing the best open-source tool available! (one may exist already!)