A big thanks to over 60 travel professionals (including many new members) who joined us in Singapore last week at Mandala Club for an evening of hospitality networking and discussion.
We heard from Limin Cheng, Director of Revenue, Raffles Hotel and James Lemon from Stripe about the latest trends and innovations in the luxury hospitality sector in Asia.
Here's a few key take-aways from the panel:
• The top trends in luxury hospitality in Asia are sustainability and wellness.
• Luxury hotels are exploring how to level up ancillary revenue (besides rooms) such as dining, events, and retail.
• Luxury hospitality is about getting unique and seamless experience before during and after your stay.
• Want to partner with a luxury hotel brand? You need to demonstrate high-end branding (including your website), and a solution that can provide full integration with their systems with minimum effort.
A warm welcome to new members, and thanks to Stripe, Manda Club, and Dayaway for supporting the event!
📸 Photos by Grand Pixel Photography: grandpixel.com.sg
Comments
This was a fantastic way to start the week, after the opening day of ITB Asia!
It was great to see some new faces, including some new startups who attended. There was lots to learn from the panel with Limin and James, and the venue space at Manda Club was perfect for networking and discussion.
Also thanks to the SG team — Martha, Angie and Jen and to all our regular Singapore Travel Massive members for coming along to the support the event. Thanks to Stripe for making this event possible, and I hope everyone benefited from a new connection or a piece of knowledge from the event.