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Hi everyone 👋 I'm Marko, part of this lovely community, and work in travel tech startup exploring how small and mid-sized travel agencies handle sales and booking workflows, especially with the growing use of AI tools.
I'm curious to learn from your real-world experience:
➡️ What AI or automation tools (if any) do you currently use to support sales, lead handling, or inquiry follow-ups?
➡️ How does your current booking process work - from first inquiry to confirmed trip?
I’d love to better understand the tools and systems professionals actually rely on - what’s working, what’s frustrating, and where there’s room to improve. Let’s share insights! Thanks for sharing!
Take a look at some notes from our Travel Massive event with OpenAI in London earlier this month — there's a few relevant points to your questions.
Interesting thanks!
NotebookLM, Perplexity (good for research), Copilot, Gemini for image creation, Canva, invideo,pi for ideation and personal assistant.