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Specialist in Travel Tech, CX, retailing and loyalty for airlines and other travel companies. Independent consultant, advisor, trainer on the airline passenger and travel technology industries. Recently Head of Retailing Strategy at Travelport. Border Collie rescue owner. Sometimes runner.
I've been involved in Travel Massive events already, want to bring an additional technology / distribution view.
Rio de Janeiro
Greenland
VTI Ireland, working for American Express business travel (1995)
Travel technology trends
Experience, Friendship, Delight
This is a great question... and I don't really have an answer for you. I'm adjacent to hotel tech rather than buried in it. But channel to market and channel / tech partnerships are a huge issue for startups in this sector and in travel generally. Aft... show more
I'll be there for the event, speaking on Tuesday morning (Technology Summit, Purple Theater) on digital CX in travel. Please say hello if you see me wondering around!
Are you attending WTM London 2024? 2 months ago
Fun event, great to talk to David on the night.
Thanks for your thoughts. I had some similar feelings myself - but I could see why from a marketing perspective it had to be real. (By the way, we didn't fly camera crews and marketing people with Jamie - we either hired local or prepositioned key peop... show more
I know there are quite a few travel marketers and content creators here, so really interested in your professional opinions on Travelport's 7Wonders campaign. We partnered with Jamie ‘Adventureman’ McDonald to try and break a Guinness world record - t... show more
