Ability Adventures provides personalised itineraries and private tours throughout New Zealand where one or more person has a physical or learning disability, is a slow walker or simply may need that bit of extra support along the way.
The company recently partnered with Odyssey, a tour management platform that specialises in the operational complexities of multi-day adventure travel.
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Ability Adventures Elevates Accessible Travel with Odyssey’s Tour Management Platform
Ability Adventures (abilityadventures.co.nz), a pioneer in accessible tourism in New Zealand, recently partnered with Odyssey (myodyssey.app), a tour management platform that specialises in the operational complexities of multi-day adventure travel.
Ability Adventures is renowned for crafting bespoke itineraries that cater to travellers with physical, sensory, cognitive, and invisible disabilities. The flexibility to tailor travel experiences is at the heart of their service.
Odyssey is a New Zealand-based industry leader in multi-day tour management software specialising in the operational complexities of cycling, hiking and adventure tours.
With Odyssey, Ability Adventures will be able to create bespoke itineraries to accommodate specific accessibility needs while enhancing communication and operational coordination.
Owner Sandie Grant has witnessed the joy her customers experience being able to fully immerse themselves in a care-free accessible holiday, tailored to their specific requirements.
“Odyssey will allow us to streamline the operational side of our business, allowing us to tailor holidays for our customers’ unique needs with the perfect accommodation, excursions and guides,” says Sandie.
Odyssey’s CRM also simplifies the coordination of customer documentation, accommodation bookings and activity providers, ensuring the right resources are allocated at the correct time. Odyssey adds another level of confidence and security with integrated SMS for reminders or emergency communications.
👉 Learn more about our partnership at www.myodyssey.app/ability-adventures/
Hi Al, thanks for sharing this news and it's fantastic to learn about an accessible travel company in New Zealand AND a travel tech business! Promoting accessible travel is one of our values here at Travel Massive, so we're glad to have you here.
Could you share some insights into developing software for the accessible tourism market? Did you build any new features specifically to address accessible travel for your client? And lastly, any tips for developers looking to build solutions in this space?
Hi Ian, thanks for engaging with us.
Without giving away all our tech features to our friends in other tech companies :-) ...
Think about the end user or customer - not just your client eg we've made text bigger on our mobile app for the older generation in Accessible Travel.
Odyssey is configurable so we have huge flexibility for having our clients adapt the platform to their needs eg we can use existing 'fields' to store relevant data eg levels of disability.
Use Ai - we have Ai embed and it's got some exciting opportunities for the Accessible Travel sector.
And last but not least, tech companies should go on a journey with their clients - we are just starting this now with Ability Adventures... you discover so much more once you start working together so you have to be get in the mud together to achieve your combined goal of making this business successful... and that's what we do super well... off the shelf tech will be challenging for Accessible Travel.
Hope that helps
Al
Hey, this is amazing - what a great initiative, well done all.
Cheers Simon - we are just grateful for the opportunity to help these guys
Fantastic stuff!
Thanks Josh, appreciate your support
We would love to get the New Zealand group growing on my accessible travel community, tabifolk. If you or any of the providers you work with would be interested in being conceirges to welcome guests, we'd love to have you!